Help & Support
Everything you need to know about your stay, from appliances to local parking.
If the descaling indicator flashes while using the coffee machine, you can press the ESC button to continue using it. Please also inform us to schedule its future cleaning.
In order to watch the available TV channels, use the remote to turn the TV on, then press the home button, and open the OQEE by Free application.
In case the TV channels are stuck or do not seem to work, you can restart the Internet box at the entrance of the apartment by unplugging and then replugging it.
The temperature in the apartment can be adjusted using the Nest thermostat located on the kitchen wall. Turn the thermostat ring to change the temperature.
Parking 'Part Dieu - Felix Faure', is located about 800 meters from the apartment, and can be booked at a competitive price.
We are here to help you have the best possible stay.
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